Shipping policy

Last Updated: October 3, 2026

At OakNest, we aim to make delivery simple and transparent. We currently provide FREE WORLDWIDE SHIPPING on eligible orders placed through our website.

Free Worldwide Shipping

Standard shipping is free to destinations we currently serve worldwide. No standard shipping fee will be added to qualifying orders at checkout.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery estimates begin after applicable order processing and are estimates rather than guaranteed delivery dates.

Depending on destination, carrier operations, customs procedures, holidays, weather conditions, or other circumstances beyond our reasonable control, some shipments may take longer.

Order Processing

Orders are prepared for shipment as promptly as reasonably possible.

Once an order has been processed or transferred to a shipping carrier, we may be unable to modify the shipping address or cancel the shipment.

Please review your shipping details carefully before completing checkout.

Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Tracking information can sometimes take additional time to become active after a shipping label is created.

International Orders

International shipments may be subject to customs inspections and local import requirements.

Unless otherwise stated during checkout, customers are responsible for complying with applicable local import requirements. Any taxes, duties, or governmental charges imposed by the destination jurisdiction will be handled in accordance with applicable law and the information presented at checkout.

Delayed Shipments

Occasional delays may occur due to:

Customs processing;
Severe weather;
Carrier disruptions;
Public holidays;
High-volume shopping periods;
Incorrect or incomplete shipping information; or
Other circumstances beyond our reasonable control.

If your shipment appears significantly delayed, please contact support@oaknest.space with your order number.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

If you notice an error after placing an order, contact us immediately. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost in transit, please contact us. Include your order number and any relevant information or photographs so our team can investigate the issue.