Terms of service

Last Updated: October 3, 2026

Welcome to OakNest. These Terms of Service govern your access to and use of our website and your purchase of products from OakNest.

Throughout these Terms, “OakNest,” “we,” “us,” and “our” refer to OakNest. By accessing our website or purchasing from us, you agree to these Terms, subject to applicable law.

1. Online Store Terms

By using this website, you represent that you have reached the age of majority in your jurisdiction or otherwise have the legal capacity or necessary authorization to enter into transactions through this website.

You may not use our products or services for unlawful purposes or use our website in violation of applicable laws.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, colors, features, and other information accurately.

However, colors and visual appearance may vary slightly depending on your screen, lighting conditions, manufacturing variations, and other factors.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information where necessary.

3. Prices and Payments

Prices displayed on our website are shown in the currency indicated at checkout.

Prices, promotions, and product availability may change without prior notice, except where an order has already been accepted or applicable law provides otherwise.

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

4. Orders

Submitting an order does not necessarily constitute final acceptance by OakNest.

We reserve the right, where legally permitted, to refuse or cancel an order for legitimate reasons, including suspected fraud, payment authorization problems, obvious pricing errors, or product unavailability.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

5. Shipping and Delivery

OakNest provides free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, or disruptions in transportation networks.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

OakNest offers eligible customers free returns and refunds within 30 days of receiving their order, subject to our Return and Refund Policy and applicable law.

Please review the Return and Refund Policy before initiating a return.

7. Intellectual Property

Unless otherwise stated, website content belonging to OakNest, including original text, branding, graphics, page designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or modify protected OakNest content without appropriate authorization.

8. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, and other service providers.

Third-party services may be subject to their own terms and privacy practices. OakNest is not responsible for independent third-party websites or services except to the extent required by applicable law.

9. Prohibited Uses

You may not use our website to engage in fraud, distribute malicious software, interfere with website security, violate intellectual property rights, collect information unlawfully, or engage in conduct prohibited by applicable law.

10. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, OakNest does not guarantee that the website will always operate uninterrupted or error-free.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, or any mandatory rights available to consumers.

11. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date.

Where required by applicable law, material changes will be communicated or consent obtained as appropriate.

12. Governing Law

These Terms are governed by applicable laws relevant to OakNest's operations and transactions with its customers, subject to any mandatory consumer protections and jurisdictional rights that apply to you.